What We Collect and Why
When you open an account on dd33, we collect the information you provide directly — your name, contact details, and the payment method you use, whether that is bKash, Nagad, or Rocket. We also collect technical data: device type, IP address, session activity, and pages visited.
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This data lets us process your deposits and withdrawals, verify your identity, and keep your account secure. We do not sell your personal data to third parties. We may share it with payment processors — including the mobile wallet networks you use — and with regulatory
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bodies where local law in Bangladesh requires it. Data is retained for as long as your account is active and for a period after closure as required by applicable rules. If you use bKash or Nagad to fund your account, the transaction reference is logged on
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our side and on the wallet provider's side; we do not store your wallet PIN or full mobile banking credentials. Cookies and similar tracking tools are used to keep your session active and to understand how the site is used — you can manage cookie preferences
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through your browser settings. Availability of this service depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.